Slack (a Salesforce Company)

Understanding 1) how AI can help Slack and Salesforce more closely integrate, 2) user expectations of AI assistant form factors, and 3) Slack-native assistant opportunities.

ROLE: PRODUCT RESEARCHER, AI PILLAR

TEAM: WII YATANI, ZARA FISHKIN, SHILPA RAMAMURTHY

ADVISORS: RAZ SADEQ-KEYES, MIRA RAO

TIMELINE: 2.5 MONTHS, JUNE - AUGUST 2024

Bringing AI Assistants into the Flow of Work

A Quick Note:

The details of this work are confidential due to an NDA. However, I’ll share more about my experience, process and learnings on a high level here.

Case study currently under construction.
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Gen Z x Generative AI [Phase 1]