Slack (a Salesforce Company)
Understanding 1) how AI can help Slack and Salesforce more closely integrate, 2) user expectations of AI assistant form factors, and 3) Slack-native assistant opportunities.
ROLE: PRODUCT RESEARCHER, AI PILLAR
TEAM: WII YATANI, ZARA FISHKIN, SHILPA RAMAMURTHY
ADVISORS: RAZ SADEQ-KEYES, MIRA RAO
TIMELINE: 2.5 MONTHS, JUNE - AUGUST 2024
Bringing AI Assistants into the Flow of Work
A Quick Note:
The details of this work are confidential due to an NDA. However, I’ll share more about my experience, process and learnings on a high level here.
Case study currently under construction.